About Mission Statement Our Mission is to provide cost effective computer solutions to everyday ongoing productivity challenges. We will accomplish that by applying consistent, methodical, and innovative procedures and ideas; to your specific situation, while honoring your return on investment requirements. We will assess your current status in advance or while assisting with installation, repair, and preventative care for hardware components. Review your application needs and assist with installation and configuration of new and updated software where needed, while providing an efficient migration path. Assure you are current and effective in your optimization of data entry, backup procedures, and user training. The Owner Don Shanks is the owner, team leader, and team of this small company helping to support his military family. He has been involved with computers since the early days of mainframe punch cards. Over the years has been fortunate to have worked in positions where he was constantly involved in the process of getting computer components to work together to accomplish the task at hand. Regardless of how simple or complex your need, Don has the extensive background and experience to get the job done right; the first time, and on time. The Company Productive Connection was born in 1995 as the direct result of a corporate consolidation/downsize. The primary focus of operation was in assisting the small business community, applying corporate level computer expertise, to the challenges presented to small firms without a full time Information Systems support staff. Military life changes priorities Some time after that Don married into the military family. Their first military adventure took them to Ramstein Germany. There, Don was a full time homemaker while going back to school after a 25 year break. During that time he earned a BS degree in Information Systems Management with a minor in E-Commerce management. The mission at Productive Connection continues to be providing cost effective solutions to real world challenges. The small business focus has been enhanced to include a a strong commitment in assisting with the often challenging needs of the military family. Military spouses are in a league of their own, but once in a while a little help goes a long way in holding things together. Don is available to provide a helping hand to our military and business community, with your personal computer needs. The services listed on the web site includes the things he is really good at, and enjoys. If you are in need of something not listed, please ask. We will work as a team to find the solution.